If you're still experiencing issues with your audio, there might be a problem with the internal speakers or their connection. If you observe any visible damage, such as burns or parts that appear to be physically damaged, the motherboard likely needs to be replaced. Perform a thorough visual inspection of the motherboard for any signs of burns or damaged components.If the speaker has become damaged, then there is a good chance that you will need to replace the speaker. Look for any visible damage that would prevent the speaker from working.If this connection is not seated correctly, then no sound will play from the speakers. Follow the connection of your speaker to where it relates to the logic board. Ensure that the internal speaker is correctly connected to the logic board.Follow our speaker replacement guide to remove your Chromebook's speakers and check the speakers for obstruction. There may be something physically obstructing or touching the diaphragm, muffling, or making your speaker crackle. Laptop speakers produce sound by causing a thin diaphragm to vibrate and disrupt the air around it to form the intended sound. Remove any debris or liquid damage that would restrict the movement of the speakers.You can access the speakers by following iFixit's Samsung Chromebook Series 3 Speaker Replacement Guide. Issues with the Internal Speakers/Motherboard Click the word 'Bluetooth' underneath the Bluetooth icon to get a list of Bluetooth devices ready to be paired, and select your Bluetooth device. You can check your device's Bluetooth settings by clicking the taskbar and toggling the Bluetooth Icon. If you use a set of Bluetooth headphones or a Bluetooth speaker, you can attempt to repair your Bluetooth headphones. Repair your Bluetooth Speakers or Headphones.Once there, ensure that the correct audio output is selected. Once there, you will see a section of Audio Outputs usable for your device. You can check if your device uses the correct audio output by clicking the taskbar where the time is displayed and clicking the left-pointing arrow next to your audio slider to display the Audio settings menu. However, you can follow these tips to test the connection if the issue is with the built-in speakers. If you frequently connect your Chromebook to an external speaker, there may be an issue with how your Chromebook connects to your speaker or a problem with the speaker itself. Issues Caused by an External Audio Connection If the issue persists after restoring ChromeOS, proceed to the more in-depth troubleshooting steps below. Check if the black screen issue is resolved. Follow System Setup: After completing ChromeOS recovery, follow the on-screen instructions to set up your Chromebook as you would during the initial setup.This will reinstall the operating system and can resolve software-related problems that may be causing the black screen issue. Recover ChromeOS: Insert the previously created recovery disk into your Chromebook and follow the on-screen instructions to initiate the ChromeOS recovery process.Release the Power button when the Chromebook starts, but continue holding Esc + Refresh until you see a screen prompting you to insert the recovery disk. Press the Esc + Refresh (F3) keys simultaneously, then press the Power button. Prepare Chromebook for Recovery: Turn off your Chromebook and ensure it's connected to a power source.Click on the extension and follow the on-screen instructions. Install the Chromebook Recovery Utility Extension: Open Google Chrome and install the Chromebook Recovery Utility Extension from the Chrome Web Store.An empty USB drive with at least 8 GB of storage is required. The instructions for creating a ChromeOS recovery disk are provided below, and an in-depth guide can be found here. To address any potential software issues causing your device to have trouble detecting the internal display, you can attempt to restore ChromeOS using a recovery disk. Issues with Initial Automated WiFi Configuration.The issue caused by the Operating System.Audio issues with the Application or Website.Issues with the Internal Speakers/Motherboard.Issues Caused by an External Audio Connection.Check your device's Volume and Mute Settings. Ensure that your audio device is turned on and has Power.Check to see if you have any External Audio Connections.Perform a power cycle on your device to resolve potential software-related issues.Disconnect all external USB devices connected to your Chromebook.
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